FAQ Hub

We offer two distinct levels of access to our travel ecosystem:

• Basic (Free): Access to our search engine with standard retail rates. The price you see at checkout is the price you pay — taxes and fees included.
• Premium ($12.99/mo): Unlocks exclusive Wholesale Industry Rates. Members save up to $150 per passenger, enjoy priority concierge support, and gain access to our gamified rewards tiers.

Yes. Every price displayed on Magallones Travel is a final price — taxes and fees included. There are no surprise add-ons at checkout. Our platform covers secure infrastructure, real-time API integrations, and 24/7 itinerary monitoring by the Magallones travel desk.

To maintain our industry-leading wholesale pricing, most fares are Economy Restricted (Non-Refundable). If you require flexibility, we recommend selecting "Refundable" fare classes during the search or choosing our Premium tier for dedicated support in managing disruptions. Always review the specific fare rules displayed during the pricing step.

Once your booking is confirmed, your Reservation (PNR) is transmitted to our Magallones Fulfillment Network. Our ticketing desk coordinates the electronic handoff to ensure your e-tickets are issued promptly via the GDS. You will receive your official e-ticket receipt via email as soon as the airline confirms the transaction.

Your Magallones advisor desk supports vacation planning, disruption monitoring, and tailored deal discovery inside your client dashboard. Every client-facing recommendation is designed to feel clear, curated, and accountable.